Refund policy

All Fig & Forge products are custom-made using customer-provided information. Please inspect your entire order upon delivery to ensure it matches what you ordered.

If an item arrives damaged, defective, or you are not satisfied for any reason, you may return it within 180 days of purchase for a replacement, refund, or store credit. Once your return has been shipped back to us, please allow 2–3 weeks for processing.

Return Process

If your product is damaged or defective upon receipt, contact us directly as soon as possible:

Please include a detailed description of the issue so we can resolve it promptly.

Allow up to 15 business days from the date your return is shipped for processing. Refunds can only be issued to the original method of payment.

Fig & Forge
3701 S. Harvard Ave. #165
Tulsa, OK 74105

Phone: 918-228-4492
Customer Support: 24/7